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Fikira Company

Contact us

Kenrail towers, Southern Wing, M3

Parklands road, Nairobi

info@fikiracompany.com

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CELL: +254 796567411

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  • What is the return policy for bridal gowns?
    Our return policy for bridal gowns allows for exchanges within 14 days of purchase, provided the gown is in its original condition with tags attached.
  • How can I cancel my order for bridal accessories?
    Orders for bridal accessories can be canceled within 24 hours of purchase by contacting our customer service team via email or phone.
  • What is the alteration policy for bridal gowns?
    We offer complimentary alterations for bridal gowns purchased at our store to ensure the perfect fit for your special day.
  • What is the payment policy for bridal shoes?
    Payment for bridal shoes must be made in full at the time of purchase. We accept cash, credit/debit cards, and mobile money transfers.
  • Do you charge a fitting fee?
    Yes. We charge a Kes 5,000 fitting fee which is redeemable in any of our products while purchasing
  • Do you make custom gowns?
    No. Our gowns are ready made. However we can customize features such as adding sleeves and smaller adjustments to better suit your needs.
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